If none of these suggestions help, please open a help request, providing as much detail as possible, including the email you purchased the license with, and the error code or any troubleshooting you've already tried.Professional DJ software. Troubleshooting sign-in & activation with Serato software.How to deactivate your Serato products & licenses to use on another computer. If you receive an error code after step 4, please consider troubleshooting from the following articles: If you've received a voucher code, either included in the box with Serato DJ compatible hardware, or purchased from a retailer that is not, please follow steps from our How to redeem Serato DJ Pro or expansion packs using a voucher code article, then follow the steps above. Back in the Serato DJ Pro app, note the License Active pop-up in the bottom right-hand corner of the application, to confirm activation has been successful, and click OK to dismiss the notification.NOTE: On some web browsers the dialog box to allow access to your account, and return you to Serato DJ Pro, may differ from what is pictured Once sign-in in your browser is complete, confirm the dialog box that appears in your browser window, that Serato DJ Pro is authorized to use these login credentials. If you’re already signed in to, you’ll be prompted to confirm the currently signed-in user is correct - to which you can click Continue, or Change user to change to a different account. Once you’re redirected to, use your account details to finish the login process - then click Sign in.Click on the My Account drop-down near the top right of the Serato DJ Pro interface, then click Login:.If you haven't yet installed it, please find the latest version via Serato DJ Pro downloads. If you have purchased a Serato DJ Pro or Expansion pack products, follow these instructions to complete activation:
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